FREQUENTLY ASKED QUESTIONS
How long will it take to receive my order?
After you purchase your print, the printing, stretching and framing process takes upto 5 business days. The order is then shipped UPS with normally a 1-5 day shipping time.
Business days are counted as non-holidays, Monday through Friday. The day of purchase counts as a business day if the order is placed before 1pm eastern time M-F.
How do you put my photo on to canvas?
We print the image on to canvas with our wide format, high resolution inkjet printers. The print is then sealed with a special uv protection laminate.
What is Giclee?
Giclee is a fine art reproduction process which is based on digital technology. 'Giclee' is a French word meaning "to squirt or spurt." The printer squirts archival ink onto cotton canvas delivering a quality that must be seen to be believed.
Are the prints waterproof and smudge-proof?
Yes. Canvas prints are absolutely smudge-proof and waterproof. UV protective laminates that we use on the canvas add even more durability.
How long my prints are going to last?
Prints should not be exposed to direct sunlight just as any original artwork. Under normal lighting conditions, our inks will not show noticeable fading for at least 100 years.
Do your prints need a glass covering?
Absolutely not. You hang our canvases on the wall just like you would an original painting. That is one of the great features of a giclee print.
What kind of guarantee do you offer?
Our commitment is to guarantee full satisfaction or your money back. If you are unsatisfied with the product you can return it within 30 days and receive your money back. Please check our terms and conditions for details.
What pictures are you able to scan?
Our high resolution scanner is able to scan photographs up to 8x11 inches.
What quality of reproduction can I expect?
The better the quality (clarity) of the photograph and the larger or more prominate the main theme or person(s) in the photograph the better the quality of the finished product. The size of the print you would like in relation to the size or your original picture also plays a significant factor. Please refer to Photo Requirements for more information.
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